Contact points

Here you find contact options within and outside ZHdK that can help you with any matter that comes to mind.

Emergencies Toni-Areal

In the event of acute emergencies of all kinds (really ALL kinds), contact the ZHdK internal emergency number

+41 43 446 70 70
or go directly to the reception (24/7)
Free of charge

Studies / Work / General

The ZHdK student advisory service will advise you on general topics such as finances, housing, work and living in Zurich.

  • Partial waiver of tuition fees (deadline 10.11 and 10.6)
  • Financial support for childcare

Student advisory service
Sara Guntern, Vanessa Rusch
Toni-Areal, Room 5.C01

+41 43 446 44 00
Free of charge


If you have any questions regarding your studies, the secretaries of the respective department are available.

Department secretaries
You can find the contacts on the ZHdK intranet under the tab: University – Disciplines.
Free of charge

Support in orientation in the major-minor model. Also a contact point for concerns that you are not sure what to do with.

Advisory Network
Jonas Lendenmann, Hanni Maierl
Toni-Areal, Room 3.T07
+41 43 446 44 33
Free of charge


Z-Kubator supports the founding of companies and organizations and the start of professional independence.

+41 43 446 20 65
Free of charge

Mental Health

In addition to personal consultations and coaching, the offer also includes psychological online advice and the option of telephone consultations.
Professional help.

Psychological consultation
Imke Knafla
+41 58 934 83 30
The first five consultations are for free.


The seven confidants from the Equality & Diversity Office can accompany you in the event of incidents of discriminatory behavior.

Respect – Now
Equal Opportunities & Diversity
Toni-Areal, Raum 5.A04 und 5.A08
Free of charge


The student organization VERSO helps you exercise your rights towards the university. Get in touch if you have any concerns regarding your studies or your life as a student. If you have any concerns or questions regarding your studies, please contact the respective branch of your department.

We're not professionally trained.
From students to students

Toni-Areal, Room 5.B10
Letter box in the entrance hall
Free of charge

Legal Advice

Appointments to be made online
Help from students in the “Business Law” and “Applied Law” courses at the ZHAW. Supported by experienced lawyers.
From students for students

Legal advice by the student association of the university of Zurich
Counselling via Zoom
Symbolic payment of CHF 5


  • Price reduced language courses
  • Mobility grants
  • Exchange semesters

Mobility Office
International Office
Toni-Areal, Room 5.C01 (Tue – Thu, 13 – 17 h)
+41 43 446 20 55 (Mon – Fri, 13 – 17 h)


These are the emergency services you can contact around the clock.
Doctors telephone

  • Non-life-threatening medical, dental and mental health emergencies.

Crisis intervention

  • Professional Crisis intervention
  • Für Patientinnen und Patienten mit vorbestehenden psychischen Erkrankungen.

Emergency service of psychiatric clinic

  • psychiatric emergencies

Doctors telephone
0800 33 66 55
Crisis intervention center KIZ
+41 58 384 20 00
Emergency service of the psychiatric clinic USZ
+41 44 255 11 11

Physical health

Permanence specializes in emergencies and urgent doctor visits in the event of illness or accident. If you have acute or urgent symptoms, you can get examined and treated. Without notice.

MedBase Permanence
Bahnhofplatz 15
8021 Zürich
Mon - Sun, 07 - 22 h
+41 44 215 44 44

General / Mental Health supports young people when they have small or large concerns, problems or questions.
Professional help. (Pro Juventute)
+41 147
Free of charge hört Menschen zu, die ein helfendes und unterstützendes Gespräch benötigen. Nicht nur für Krisensituation. Deutsch und Englisch. (Dargebotene Hand)
+41 143
E-Mail and chat - register for anonymous contact
Free of charge

The Nightline Zurich is an independent contact point from students for students in the Zurich area. By phone and chat: German, English. By trained students for students.

Nightline Zürich
Fri - Sun, 20 -24 h
+41 44 33 77 77

Studies / Work / General

Collection of offers and contact points for residents of the city of Zurich.
City of Zurich

Social Department

Bullying / Sexual Harassment

Conflict consulting for companies and institutions. Especially for the topics of bullying and sexual harassment. Professional help.

Monika Hirzel-Karolak
+41 44 214 67 85


Consultation for up to four hours is free of charge for ZHdK students.


The Office for Equality of the City of Zurich is committed to the legal and actual equality of women and men and of lesbian, gay, bisexual, transgender and intersex people in all areas of life. Professional help.

City of Zurich
Office for Equality
+41 44 412 48 68